Who we are
Chatshaadi.com is a brand operated by BeCrisp HQ. It provides interactive event invitations that mimic a WhatsApp-style conversation with the event host.
- Data Controller
- BeCrisp HQ
- Brand
- ChatShaadi (Chatshaadi.com)
- Contact email
- support@chatshaadi.com
Data we collect
We may collect the following types of personal data:
- Contact Information
- Name, email address, phone number
- Event Information
- Event date, venue, host name, other details provided for the invite
- Media
- Profile images, event-related images
- Payment Information
- Processed securely by Razorpay (we do not store full payment card details)
- Analytics Data
- IP address, browser type, pages visited (via Google Analytics and Umami)
How we use your data
We process your personal data for the following purposes:
- Creating and delivering your custom invitations
- Processing payments securely
- Providing customer support
- Analytics and website improvement
- Marketing (only with your explicit consent)
- Showcasing final invites and user reviews on our homepage (with your consent)
Legal basis for processing
Under GDPR, we rely on the following legal bases:
- Consent
- For marketing communications, cookies, analytics, and displaying invites/reviews
- Performance of a Contract
- To create and deliver your invitation
- Legitimate Interests
- To improve our services and prevent fraud
- Legal Obligations
- Where required by law
Data sharing
We may share your personal data with:
- Razorpay
- For secure payment processing
- Brevo
- For email marketing (with your consent)
- Google Analytics & Umami
- For site analytics
All third-party providers are contractually bound to protect your data.
International data transfers
Your data may be transferred to and processed in countries outside the EU/EEA, including India and the United States. Where this occurs, we ensure adequate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
Data retention
We retain personal data only as long as necessary:
- All user data is deleted within 90 days of invite preparation
- Final invites and user reviews may be stored indefinitely only with your consent
Data security
We take appropriate security measures, including:
- HTTPS encryption for all site traffic
- Secure payment gateways (PCI-DSS compliant)
- Restricted access to personal data
- Regular security monitoring
Your rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccuracies
- Request deletion of your data
- Withdraw consent at any time
- Object to processing for certain purposes
- Request data portability
To exercise your rights, email us at support@chatshaadi.com
Updates to this policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or via our website.
12 · Contact us
Questions about your data?
If you have any questions about this Privacy Policy or how we handle your data, please contact support@chatshaadi.com.